Introduction : Welcome to Clearline Reception. We are committed to protecting the privacy and security of our clients, business partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or engage with our AI receptionist and call handling services.

By using our website or submitting information to us, you consent to the practices described in this Policy.

Information We Collect : We may collect personal and business information that you voluntarily provide to us, such as your name, phone number, email address, business name, and service requirements. We may also collect information submitted through inquiry forms, onboarding forms, or support requests.

We may automatically collect technical data including IP address, browser type, device information, and usage data to improve our website and services.

Use of Your Information

We use collected information to:

1- Provide AI receptionist and call handling services

2-Communicate regarding service setup, onboarding, and support

3- Improve service performance and customer experience

4- Provide service updates and educational resources

Send service notifications and promotional communications only to users who explicitly opt in

5- Maintain service functionality and compliance requirements

SMS Communications and Mobile Information : If you opt in to receive SMS messages from Clearline Reception, your mobile phone number and consent information will be used solely to provide service-related notifications, onboarding updates, support communications, and approved promotional communications you have requested.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely to support message delivery, customer service, or compliance requirements.

Data Security : We implement administrative, technical, and physical safeguards designed to protect your personal and business information. However, no method of electronic transmission or storage is completely secure.

Your Data Protection Rights : Depending on your location, you may have rights to access, correct, or delete your personal information or withdraw marketing consent at any time.

Cookies and Tracking Technologies : We use cookies and similar tracking technologies to operate our website and improve user experience.

Changes to This Policy : We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Contact Us : hello@clearlinereception.net